Shipping & Returns

Shipping Domestic

Currently, the only shipping option is USPS Ground. However, if you need an order more quickly, please send me an email at may@bymaynashville.com to request a faster shipping method. Each item is made to order and usually ships in 3 business days unless otherwise stated.

Shipping International

International shipping is currently unavailable. contact me at may@bymaynashville.com for inquiries.

Returns and Repairs

As each piece of jewelry is handmade to order, I do not accept returns. If the item in question was a gift, it may be exchanged, barring that it was never worn. If there are signs of wear, you will not be permitted to exchange at full retail pricing.

After 30 days of owning By May Jewelry: If something happens to a clasp, stone, chain, or wrapping, please contact me for repair options. Items that arrive broken are eligible for replacement with a photo of the damage.